Evidence-based health and well-being for entire populations.

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Website Privacy Policy

En Español

Pro-Change respects and protects your privacy. This website privacy policy describes the policies that apply to this website and to users of the Pro-Change Behavior Systems, Inc. (Pro-Change) LifeStyle Management Suite of programs. The policy applies to Personal Information in any format (electronic, paper, or recorded). Other privacy policies may also apply to information you provide to Pro-Change, as described below.

Information We Collect About You

When you use the Pro-Change LifeStyle Management Suite, we ask you for information about you (such as age and weight). This is your “Personal Information.” Pro-Change will never sell your Personal Information or use it for any illegal purpose. We do not disclose your Personal Information to third parties or allow third parties to access Personal Information, except as described in this section.

In some cases, a Pro-Change partner (such as a health care provider, an employer, a health plan, or a wellness program) gives its patients or members the chance to participate in the Pro-Change LifeStyle Management Suite. If one of our partners sends you to Pro-Change, the partner may give us Personal Information about you. In these cases, we will follow both our partner’s privacy policy and this policy when we use or disclose your Personal Information. If the terms of the two policies are not the same, we will follow the policy that provides greater protection to your Personal Information.

Disclosures to Your Health Care Provider. If one of our partners sends you to the Pro-Change LifeStyle Management Suite, we may share your Personal Information with your health care provider, with your consent. This makes it easier for your health care provider to work with you to reach your goals. This will also help your provider suggest programs that best meet your needs.

Disclosures to Our Partners. If one of our partners sends a group of people to the Pro-Change LifeStyle Management Suite, we may give that partner a group report. A group report does not include your name or data that could identify you or the other people in your group.

Disclosures to You. We may use your Personal Information to contact you about:

  • The Pro-Change LifeStyle Management Suite;
  • How to reach your goals; or
  • To encourage you to take part in program activities.

We will use the e-mail address you give us to contact you. If you give us a cell phone number or other contact information, we may also contact you using that information.

Trusted Vendors. We may contract with other companies to perform functions for us, such as website hosting and computer or software support. We require these partners to protect and limit access to your Personal Information.

Required by Law. We will disclose Personal Information if required to by law, such as in response to a court order.

E-mail Addresses and Other Contact Information

Pro-Change will not sell or share your e-mail address or other contact information. We use your e-mail address and other contact information only for the purposes described above under “Disclosures to You.”


Parents may use this website for their children. But Pro-Change does not mean for children to use this site. Pro-Change does not intend for your child to give us information on this site. If your child gives us Personal Information, please contact us to delete that information. You may use the information listed below to contact us.


Cookies are small pieces of information your browser stores on your computer’s hard drive. The Pro-Change LifeStyle Management Suite uses cookies to track your use of the Suite. This allows you to resume a session if you stop and then come back to finish later. It allows our website to recognize you when you come back to the site for a new session. Cookies also allow Pro-Change to better tailor your experience with the Pro-Change LifeStyle Management Suite. To use the Pro-Change LifeStyle Management Suite, you will need to “enable cookies” if they are turned off on your computer.


We use a number of security methods to protect your Personal Information. We use formal policies to limit access to data and use of data. We use physical security measures, such as locked doors. And we use technical security safeguards like firewalls. Of course, due to the nature of the Internet and online communications, we cannot guarantee that all information we collect will be totally safe. We are not liable for the illegal acts of third parties, such as criminal hackers.

Links to Other Sites

The LifeStyle Management Suite includes external links to other websites. Pro-Change is not responsible for the content of these sites. This Privacy Policy applies only to Pro-Change’s web site and use of the LifeStyle Management Suite. While the external links we provide are links to websites we consider to be trustworthy and honest, Pro-Change does not have control over the privacy practices of those sites. We advise you to review the Privacy Policy of each website you visit.

The external links we provide in the LifeStyle Management Suite allow us to track when people click on them. We use this information to see how helpful the links are and to further tailor the Pro-Change LifeStyle Management Suite content.

Notice of Changes in Privacy Policy

We may change this Privacy Policy without advance notice. We will post our most current policy on this website when it goes into effect. You may visit this site at any time to view the most current policy.

This policy is effective November 1, 2014.

Contact Us

You may contact us using the information below. Please contact us if you have questions or concerns about our Privacy Policy or your Personal Information. You may also use this information to contact us to request that we stop sending you e-mails (or otherwise contacting you).

Pro-Change Behavior Systems, Inc.
1174 Kingstown Road, Unit 101
South Kingstown, RI 02879-8301

Call: 1-401-360-2980

E-mail: support@prochange.com. Please type “Privacy” in the subject line.

Evidence-Based Health Behavior Change

We’re Change Experts…

Founded by the leader in behavior change science, Dr. James Prochaska, a new generation of scientific innovators is guiding entire populations to healthier, happier lives. We stand by our 20 years of work, and are proud to say we have the best outcomes in the business.

…Making Well-Being Work…

Leveraging the best behavior change science with innovative technology, Pro-Change products are supported by multiple clinical outcome studies. Our secure solution covers 11 behaviors that affect well-being and promote health, fully integrating web, mobile, and text messaging applications. Companion telephonic coaching, aggregate reporting, and a clinical dashboard round out the package.

Tailored to Individuals, Scaled for Populations

But don’t take our word for it. Read what one user had to say…

“I am happy to report that I have quit smoking! After reading all the information that you sent after smoking for over 40 years, I am confident that this is my time where I will be smoke free. Thank you!”


Innovative Technology

Clinical Tracking, Fully-Tailored Programs, Text-Messaging


Pro-Change’s Clinical Dashboard

Our dashboard helps clinicians to be experts in behavior change, without extra training.

Learn more

The LifeStyle Management Suite Logo - Evidence-Based Health and Well-Being

Comprehensive Well-Being

Our highly customizable behavior change products are available to license.

Learn more

Behavior change delivered via mobile Text-Messaging technology

Tailored Text Messaging

Fully tailored text messaging is now available as a program upgrade.